Service Agreements

Service Level Agreement Shanking HandsMCT can offer Service Agreements which cover the ongoing service and support of your telecommunications products and network.

Our Service Agreements provide:

Fixed cost solution for customers requiring a tailored service schedule and a prioritised fault response to any and all or a mix faults reported.

Negotiated features and can be very flexible and specifically tailored to your exact business needs.

Can be designed to include site attendance travel costs and replacement hardware costs.

Piece of mind that when a problem occurs, you are supported and we’ll be there when you need us.