Do you work outside Mackay metro?

Yes. We service 13 regions including the Whitsundays, Bowen Basin and Central Highlands. Response windows vary by distance.

Do you publish prices?

We quote per site after a free on-site audit. Phone system bundles typically start around $4,000 installed for 3 handsets and run to $7,000 for 15 handsets with headsets.

Are your cablers licensed?

Yes. All cabling crew hold ACMA Cabling Open registration. We work to AS/CA S009 and provide Fluke test reports on every job.

Can you support legacy systems?

Yes. We support migrations from older Mitel, Panasonic, NEC and on-premise PABX systems to modern cloud platforms.

About us

About Mackay Communications

Why Mackay businesses pick us

50+ Years of local service

13 Service regions

$20M Public liability

ACMA Cabling Open registered

Our story

From two-way radios in the seventies to gigabit fibre today, we've grown with Mackay's businesses for over fifty years.

1970s
Foundation as a radio communications workshop
Two-way radios for Mackay's industries. Started servicing two-way radios for Mackay's marine operators, sugar farms, mining contractors and rural businesses. Repair, installation and maintenance from our Peel Street workshop.
Late 1970s and 1980s
Move into telephony
PBX systems across the CBD. As Mackay's CBD and industrial estates grew, we expanded from radios into business phone systems. Early PBX installations across local offices, professional services and retail.
1990s
Data cabling and structured wiring
First fibre in the region. Computing arrived in Mackay offices. We rolled out Cat3 then Cat5 structured cabling across commercial precincts, and ran the first fibre links at major industrial sites in the region.
2000s
Business broadband and VoIP
From PBX to packet-switched. ADSL and SHDSL business connections, early VoIP deployments replacing legacy PBX, ongoing radio comms for mining, marine and rural clients across the Bowen Basin and Whitsundays.
2010s
NBN, fibre and cloud PBX
Enterprise connectivity arrives. NBN Business and Enterprise Ethernet rollouts across Mackay, the Whitsundays and Bowen Basin. Cloud PBX migrations, structured fibre in new commercial developments, SD-WAN for multi-site clients.
2020s
Unified communications, today
Phones, cabling and internet, one local team. Microsoft Teams Phone, modern Yealink, Yeastar, Cisco and 3CX systems. Phone systems, data cabling and business internet for businesses across Mackay, the Whitsundays and the Bowen Basin. ACMA Cabling Open registered, $20M public liability.