About us
About Mackay Communications
Why Mackay businesses pick us
Our story
From two-way radios in the seventies to gigabit fibre today, we've grown with Mackay's businesses for over fifty years.
1970s
Foundation as a radio communications workshop
Two-way radios for Mackay's industries. Started servicing two-way radios for Mackay's marine operators, sugar farms, mining contractors and rural businesses. Repair, installation and maintenance from our Peel Street workshop.
Late 1970s and 1980s
Move into telephony
PBX systems across the CBD. As Mackay's CBD and industrial estates grew, we expanded from radios into business phone systems. Early PBX installations across local offices, professional services and retail.
1990s
Data cabling and structured wiring
First fibre in the region. Computing arrived in Mackay offices. We rolled out Cat3 then Cat5 structured cabling across commercial precincts, and ran the first fibre links at major industrial sites in the region.
2000s
Business broadband and VoIP
From PBX to packet-switched. ADSL and SHDSL business connections, early VoIP deployments replacing legacy PBX, ongoing radio comms for mining, marine and rural clients across the Bowen Basin and Whitsundays.
2010s
NBN, fibre and cloud PBX
Enterprise connectivity arrives. NBN Business and Enterprise Ethernet rollouts across Mackay, the Whitsundays and Bowen Basin. Cloud PBX migrations, structured fibre in new commercial developments, SD-WAN for multi-site clients.
2020s
Unified communications, today
Phones, cabling and internet, one local team. Cat6A structured cabling, fibre backbones and comms room fit-outs. Structured data cabling and fibre for businesses across Mackay, the Whitsundays and the Bowen Basin. ACMA Cabling Open registered, $20M public liability.
Industry-standard equipment, locally installed.
Our process
From audit to handover, a straight line.
Discovery call
Initial call with Maxine to understand your business communication needs and current setup.
On-site visit
Site survey to assess existing infrastructure and plan installation logistics.
Materials analysis
Back at the office, we plan hardware, configurations, and integration requirements.
Quote within 48h
Detailed quote delivered within 48 hours with transparent breakdown.
Installation
On-site install and configuration of your phone system.
Staff training
We train your team to make the most of your new phone system features.
Coverage across 13 regions
Mackay, the Whitsundays and the Bowen Basin. Same-day in Mackay metro, scheduled runs to mining and rural sites.
Recent work
Data cabling, phone systems and UHF radio work across the Mackay region.
13
Regions covered
48h
Quote turnaround
50+
Years of local service
ACMA
Licensed cablers
FAQs
Common questions and answers
More than 50 years. The business started as a two-way radio workshop in the 1970s and grew through PBX, structured cabling and the first fibre links in the region into the phones, cabling and internet work we do today.
Mackay Communications is a registered business name of Pearlbight Pty Ltd.
Our ABN is 37 055 931 247, registered to Pearlbight Pty Ltd.
29 Peel Street, Mackay QLD 4740. It is the same Peel Street base the business has worked from since the radio workshop days.
Monday to Friday, 8:30am to 5pm.