MITEL PHONE SYSTEMS
The Mackay region Mitel dealership.
Mitel cloud and on-premise phone systems for Mackay business. The dealership is held by Mackay Communications and delivered with our sister brand Office Automation.
Why Mackay businesses pick us
Industry-standard equipment, locally installed.
Our process
From audit to handover, a straight line.
Discovery call
Initial call with Maxine to understand your business communication needs and current setup.
On-site visit
Site survey to assess existing infrastructure and plan installation logistics.
Quote within 48h
Detailed quote delivered within 48 hours with transparent breakdown.
Install with Office Automation
Installation and configuration delivered with our sister brand Office Automation.
Training and ongoing support
We train your team on the new system and stay available for ongoing support.
Coverage across 13 regions
Mackay, the Whitsundays and the Bowen Basin. Same-day in Mackay metro, scheduled runs to mining and rural sites.
Recent work
Data cabling, phone systems and UHF radio work across the Mackay region.
13
Regions covered
48h
Quote turnaround
50+
Years of local service
ACMA
Licensed cablers
Google reviews
What customers say
“Great customer service, friendly, listens to what you want. Great service on site, left clean and tidy.”
“I needed four data points installed in my home. The team completed the installation professionally, ensured all data points were working correctly, and left everything neat and tidy. I was very happy with the quality of the work and service provided.”
“Really nice job!”
Adjacent services
Install and support with Office Automation
Sales run through the dealership here at Mackay Communications; on-site install and ongoing support are delivered with our sister brand Office Automation, in the same office.
Office Automation · Phone systemsFrequently asked questions
About mitel phone systems.
We hold the regional dealership, so pricing, warranty and support stay local. Install and day-to-day support run with our sister brand Office Automation, from the same Peel Street office.
Yes. Migrations from older Mitel and on-premise PABX systems to current cloud platforms are routine work for the team.
We quote per site rather than publishing prices. The on-site audit is free, and the detailed quote arrives within 48 hours with a transparent breakdown.
It starts with a discovery call with Maxine to understand your communication needs and current setup, followed by a site survey of your existing infrastructure. You receive a quote within 48 hours, installation and configuration run with Office Automation, and we finish by training your team on the new system with ongoing support after that.
Yes. Number porting is handled end to end. A recent cloud PBX migration for a Mackay hospitality venue ported numbers from a legacy carrier with zero call drop during the cutover.
Yes. We service 13 regions including the Whitsundays, Bowen Basin and Central Highlands, from Sarina and Airlie Beach through to Moranbah and Clermont. Response windows vary by distance.