MITEL PHONE SYSTEMS
The Mackay region Mytel dealership.
Mytel cloud and on-premise phone systems for Mackay business. The dealership is held by Mackay Communications and delivered with our sister brand Office Automation.
Why Mackay businesses pick us
Industry-standard equipment, locally installed.
From audit to handover, a straight line.
01
Discovery call
Initial call with Maxine to understand your business communication needs and current setup.
02
On-site visit
Site survey to assess existing infrastructure and plan installation logistics.
03
Materials analysis
Back at the office, we plan hardware, configurations, and integration requirements.
04
Quote within 48h
Detailed quote delivered within 48 hours with transparent breakdown.
05
Installation
On-site install and configuration of your phone system.
06
Staff training
We train your team to make the most of your new phone system features.
Coverage across 13 regions
Mackay, the Whitsundays and the Bowen Basin. Same-day in Mackay metro, scheduled runs to mining and rural sites.
Recent work
Examples by site type, anonymised until customers approve named case studies.
13
Regions covered
48h
Quote turnaround
50+
Years of local service
ACMA
Licensed cablers
Professional services
Office fit-out cabling
- Scope
- Duration
Hospitality
Cloud PBX migration
- Scope
- Duration
Recent installs
Examples by site type and outcome, anonymised until customers approve named case studies.

Commercial
Cat6A comms-room rack build, Paget industrial estate.

Commercial
Cloud PBX migration for a Mackay region hospitality venue.
Adjacent services
Install and support with Office Automation
Sales run through the dealership here at Mackay Communications; on-site install and ongoing support are delivered with our sister brand Office Automation, in the same office.
Office Automation · Phone systemsFrequently asked questions
About mytel phone systems.
We hold the regional dealership, so pricing, warranty and support stay local. Install and day-to-day support run with our sister brand Office Automation, from the same Peel Street office.
Yes. Migrations from older Mytel and on-premise PABX systems to current cloud platforms are routine work for the team.